COLLIN COUNTY COMMUNITY COLLEGE

COLLIN COUNTY COMMUNITY COLLEGE DISTRICT

JOB DESCRIPTION

TITLE: Assistant Bookstore Manager - SCC

DIVISION: Administrative Services

DEPARTMENT: Auxiliary Services - Bookstore

SECURITY SENSITIVE: Yes

JOB TITLE CODE: 0432

FLSA STATUS: Non-exempt

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FUNCTION: Assist the director in the overall operation of the bookstore.

Control of merchandise and inventory, accountable for funds received, textbook and general merchandise purchases and return, store promotions, and supervision of bookstore accounting clerks full and part-time. Spring Creek Manager is responsible for textbook purchases for the District. Buy-back of textbooks at assigned campus.

REPORTS TO: Director of Auxiliary Services

SUPERVISES: Accounting Clerk, Shipping & Receiving (If assigned to SCC)

Accounting Clerk(s); Part-time staff; Student assistant(s)

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MAJOR RESPONSIBILITIES

Essential Job Functions:

1) Coordinate textbook orders and buy-back for the District if assigned to Spring Creek. Supervise the shipping/receiving area; if assigned to SCC supervise the Accounting Clerk, Shipping and Receiving.

2) Supervise the overall operation of the assigned bookstore to include but not limited to general accounting and clerical functions, stock control of textbooks and supplies; determining quantities to be ordered based on records, stock on hand, anticipated enrollment and buy-back.

3) Serve as liaison between the campus bookstore and the District Business Office to facilitate vendor payments. Discuss with appropriate vendors items such as sales, shipping damages and losses, billing errors and textbook or supply availability. Review and verify purchase orders, invoices and transfers.

4) Maintain an aggressive used-book program.

5) Supervise or assist customers on sales floor.

6) Maintain a neat, clean, and organized bookstore.

7) Interview, train, supervise, and develop a culturally diverse staff. Ensure the assigned bookstore is adequately staffed to provide professional services by planning, implementing, and modifying work schedules.

8) Coordinate and supervise the textbook area and designate placement of textbooks of the assigned campus.

9) Coordinate, supervise and/or perform physical inventory; ensuring the data is accurate and recorded within time frame.

10) Ensure that offices and files are adequately secured on a daily basis.

Marginal Job Functions:

Review temporary help time cards weekly to ensure hours recorded are accurate.

Review full-time timesheets monthly.

Attend meetings, seminars, workshops, etc.

Assist with Graduation Regalia.

MINIMUM QUALIFICATIONS

Knowledge, Skills and Abilities:

Must have ability to work irregular hours to include at least one night each week; overtime during registration, first three weeks of class, during inventory and buy-back of textbooks.

Ability to perform essential job functions according to established practices, procedures, techniques, and standards under time pressure and deadlines, with minimal supervision maintaining professionalism with customers and cooperation with coworkers.

Knowledge of college store industry gained through experience.

Skills to supervise the general accounting and clerical functions and a staff of a bookstore.

Knowledge of cashiering and general bookkeeping/accounting principles and procedures.

Ability to prepare and/or reconcile general ledger on a monthly basis.

Ability to operate a variety of machines and equipment including 10 key, point of sales electronic cash register, credit card machine, typewriter, photocopier, barcode machine, facsimile, pallet jack, telephone and PC.

Knowledge of retail accounting, pricing methods and computations.

Skill to effectively negotiate one-on-one or between multiple parties.

Interpersonal skills for effective interaction with various levels within the college and the general public.

Knowledge of problem-solving techniques for identifying problems, researching and determining the most appropriate course of action for their resolution.

Knowledge of effective customer service techniques.

Knowledge of business English, spelling punctuation, and effective letter writing practices.

Knowledge of microcomputers and basic word processing, software and data manipulation (spreadsheet) applications.

Skill in proofreading materials to ensure accuracy.

Ability to listen actively and demonstrate understanding.

Ability to provide feedback, support and encouragement to staff.

Ability to make independent judgments.

Ability to work with constant/extreme noise or interruptions.

Ability to maintain restraint and keep calm when faced with emotional or angry individuals.

Ability to sit or stand for long periods of time.

Ability to squat, stoop, bend, or crawl while performing the inventory and receiving job responsibilities.

Ability to regularly lift, push, pull or carry objects up to approximately 40 pounds.

Ability to work around fume/odor and dust/mites due to unpacking or cleaning books.

Ability to record inventory and maintain accurate records.

Ability to attend meetings and seminars.

Abililty to perform all essential functions of the position.

Education and Experience:

Education: One (1) year of specialized training beyond the high school

diploma.

Experience: Three (3) years of progressive/responsible experience in a college

or university bookstore environment which includes supervision of the overall operation and/or one year of retail management. Ability to supervise general accounting and clerical/cashier functions. Knowledge of retail accounting, pricing methods and computations. Excellent interpersonal, oral and written skills to effectively communicate with students, staff, faculty, vendors and the general public in a courteous and professional manner.

Any equivalent combination of training and experience.

Licenses/Certificates:

N/A

NOTE: This job description is not an employment agreement or contract. The President and/or designee has the exclusive right to alter this job description at any time without notice.

Employees of CCCCD are expected, as required in their specific job functions, to participate in maintaining standards required for accreditation; to participate in college task forces, activities, meetings, committees and councils; to interact and work cooperatively in order to assist students, staff, faculty and the community in the accomplishment of various goals; to represent one’s self and the college in a positive, professional manner consistent with the core values which include a passion for learning, service and involvement, creativity and innovation, academic excellence, dignity and respect, and integrity; and to safeguard sensitive or confidential information from intentional or unintentional disclosure.

Employees are expected to maintain current working knowledge of policies, procedures and guidelines necessary to answer work-related questions and to provide assistance to students, staff, faculty and the general public in a timely and courteous manner. Employees are also expected to perform other duties as may be assigned by their supervisor and to contribute to the team efforts of the department and to assist the college in achieving its strategic goals.

Employees must abide by all laws, college policies and guidelines.

Collin County Community College District is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, sex, national origin, disability or veteran status.