FAQ for Faculty only: Faculty Login (future use)
FAQ for Students:
Q1: What is the MyMathLab Student Help Line Number?
Q2: I've never used MyMathLab before. How do I get registered?
Q3: I've used MyMathLab before, but I need to enroll in a new course I've not previously taken.
Q4a: I've used MyMathLab before, but I need to repeat a course I've previously taken.
Q5: I've used MyMathLab before, but I cannot remember my Login Name or Password.
Q1: What is the MyMathLab Student Help Line Number?
A1. The MyMathLab Student Help number is:
1-800-677-6337
Hours of Operation:Monday - Friday, 7 AM to 7 PM Central time (US and Canada)
Sunday, 4 PM to 11 PM Central time (US and Canada)
Q2: I've never used MyMathLab before. How do I get registered?
A2: New Students or those who do NOT have a MyMathLab Login Name
1.
Before you begin you need to have the following items:
·
A Valid Email
Address Don't
have it yet? Set up
a free account on a web site that offers this service (for example, through
Hotmail or Yahoo).
·
Course ID
The course ID, which is unique for each course and section.
You
must get the course ID from your instructor!
·
Student Access
Code
Don't have
it yet?
If your new textbook was not bundled with a Student Access Code, you need to go
to your campus bookstore to purchase a Student Access Kit for this course.
3. Enter this URL: http://students.pearsoned.com/ and click Enter.
4. On the next
screen, choose: Register.
5. On the next screen, click: Next.
6. Enter your
access code. It is normally pasted
on the inside cover of your textbook.
Open your student access code card by peeling back the strip to find your
access code.
You can type the letters in lowercase or uppercase (example below).
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7. Enter School
Zip Code as 75074.
Enter
School Country as United States. Click: Next.
8. On the next
screen, enter your course ID. (Provided
by Instructor - see above). Click: Next.
9.
Complete the information on this page.
Please use your email address as your Login Name, and an easy to remember Password, such as the last 4 digits of your social security number.
For School Name, please select COLLIN
COUNTY CC-SPR CRK, regardless of your campus location.
Click: Next.
10.
That’s it! You are now enrolled.
Login and explore your Course Compass Course.
For future sessions, return to www.students.pearsoned.com,
choose “Log In”.
When you enter the site, click on
the name of your course to access your material.
11. If you want to use MyMathLab from home, be sure to use the MyMathLab Installation Wizard (accessible from the “Getting Started” page) after you login the first time from home.
Q3: I've used MyMathLab before, but I need to enroll in a new course I've not previously taken.
A3: I'm a Math 0302 student who has successfully completed Math 0300.
I'm a Math 0305 student who has successfully completed Math 0302.
I'm a Math 0310 student who has successfully completed Math 0305.
A3-1. Students new to Math 0302 or Math 0305
1) Choose:
Register.
2) On the next
screen, click: Next.
3) Select “Yes,
Look Me Up” and enter your Login
Name and Password.
You can type the letters in lowercase or uppercase (example below).
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5)
Enter School Zip Code as 75074.
6)
Enter School Country
as United States. Click: Next.
7)
On the next screen, enter
your course ID. (Provided by
Instructor - see above).
Click:
Next.
8)
On
the next screen, verify
the information on this page. Re-enter
your Password. Click: Next.
9)
That’s it! You are now
enrolled in the new course! You
will remain enrolled in your other course,
so be sure to always select the correct one!
10)
If you want to use MyMathLab from home, be sure to use the MyMathLab
Installation Wizard (accessible from the “Getting Started” page) after you
login the first time from home.
Q4 Transferring, Repeating, or Math 0310 Students coming from Math 0305
A4: Please follow these instructions:
1.
Before you begin you need to have the following items:
·
Your Valid MyMathLab Login Name &
Password.
·
Course ID for your new course (provided by your instructor).
2. On an Internet-connected computer, enter: http://students.pearsoned.com/
3. On the next
screen, choose: Log In.
4. On the next screen, enter your Login Name and Password.
Click “Login”
5. On the next
screen, on left side click the button: Enroll
in a New Course.
6. On the next
screen, click: Continue.
7. On the next
screen, re-enter your Password.
Click: Log In.
8. On the next
screen, scroll down and click on the yellow button: Enroll in a New Course.
9. On the next
screen, enter your course ID. (Provided
by Instructor - see above). Click:
Next.
10. On the next screen, click: Next. You are now enrolled in the new course! You will remain enrolled in your other course, so be sure to always select the correct one!
11.
If you want to use MyMathLab from home, be sure to use the MyMathLab
Installation Wizard (accessible from the “Getting Started” page) after you
login the first time from home.
Q5: I've used MyMathLab before, but I cannot remember my Login Name or Password.
A5: Contact the MyMathLab Student Help Line
Copyright © 2005 Collin County Community College District. All Rights Reserved. Contact your instructor for details regarding this site.
